Secretary, DILG
E-mail: emanodilg@dilg.gov.ph
Undersecretary for Local Government
E-mail: mcsacendoncillo@dilg.gov.ph
Regional Director
E-mail: mliringan@dilg.gov.ph
Assistant Regional Director
E-mail: aasanjose@dilg.gov.ph
CONTACT NO#: (074) 422-6339


After more than two (2) months activation of its Emergency Operations Center (EOC), the Department of the Interior and Local Government (DILG) Cordillera regional office and its field operating units (FOUs) have already recorded hundreds of complaints and feedbacks on the implementation of the directives and measures against COVID-19 in local government units (LGUs).

As of 20 May 2020, 1,971 of complaints, queries, and requests in CAR have successfully been acted upon by DILG-CAR and its FOUs during the Luzon-wide Enhanced Community Quarantine (ECQ) and General Community Quarantine (GCQ).

A concerned citizen from one of the LGUs complained on the Social Amelioration Program (SAP) implementation and irregularities of the selection committee in their barangay and requested for a thorough validation, “we observed there are rich and middle class people listed. They own big houses, trucks, and high end cars, yet those who truly deserve the assistance were not listed. I hope we are all serious about transparency and accountability”. DILG-CAR and the concerned FOU took action immediately and after two days, the EOC received an email from the same client, “I am so grateful to DILG’s prompt action. I guess DILG has already taken action as I heard there were already actions being done today pertaining to the issues I raised. Saludo po ako sa inyo! Maraming salamat sa inyong serbisyo!”.

Although most concerns handled were on the subject of relief goods distribution and the SAP implementation within CAR, the EOCs have also answered queries from clients outside the region and overseas. So far, the offices have been receiving positive feedbacks from the clients.

“These are indeed stressful times and by nature, emergencies are unpredictable. On a daily basis or in the case of a large scale disaster, there’s no telling what the conditions will be for your community, your family, or for you personally. That is why when it comes to concerns regarding the implementation of directives on COVID-19, we encourage everyone to contact our Emergency Operations Center immediately. We are here to help you 24/7”, DILG CAR Regional Director Engr. Marlo Iringan said resolutely.

Concerns from clients are lodged into a tracker system where their contact information and concerns are recorded and handled with utmost confidentiality. These are then monitored and acted upon by both the EOC and concerned FOUs.

•DILG-CAR: 0945-274-7925, 0975-319-3073, 0918-487-5767, (074) 422-6339,  This email address is being protected from spambots. You need JavaScript enabled to view it.
•Abra: 0945-415-4586, 0935-115-9118
•Apayao: 0917-176-4445, 0917-514-2201
•Baguio City: 0977-634-2114, 0906-363-5182
•Benguet: 0956-859-8046, 0905-938-7595
•Ifugao: 0977-265-8559, 0906-950-2477
•Kalinga: 0909-757-9212, 0995-754-6948
•Mt. Province: 0947-369-9619, 0908-975-7761 ###

"Matino, Mahusay at Maaasahan"


The Department of the Interior and Local Government (DILG), through its Local Government Academy (LGA), continues to maximize the use of online platforms as one of the ways in addressing or fighting the 2019 coronavirus disease (Covid-19).

The DILG produces a series of video teleconference called L!STONG UGNAYAN with the following objectives -- raising public awareness about the pandemic, equipping its stakeholders and local counterparts with the right knowledge, capacitating local government units (LGUs) to better understand their roles and responsibilities, and sharing of  best practices. The 9th Online Talakayan Series on April 22, 2020 revolved around the topic about pioneering ways to fight Covid-19 particularly on the contact tracing and detection experiences in the City of Baguio.

As the Resource Person, Baguio City Mayor Benjamin Magalong explained the basic principles they applied and continue to apply in addressing this crisis -- seamless collaboration between law enforcement, investigators, and health authorities; mass testing is critical to contact tracing; cognitive interviewing skill is the key to efficient collection of information; and use of technology (as analytical tools) is indispensable.

Mayor Magalong underscored the importance of technology and the organization of contact tracing team (CTT), acknowledging that these play vital roles during the detection phase. He said that to create harmonized initiatives, the 4Cs must be observed which stands for collaboration, coordination, cooperation, and communication. “Every second counts. Early detection is key to prevention,” added Mayor Magalong.

When asked for some tips on how to effectively contain the virus, Mayor Magalong advised his fellow local chief executives to be passionate enough in taking the lead, to get themselves involved, and to think of some innovative or out-of-the-box solutions to address this unusual problem.

Mayor Magalong ended his talk by encouraging his fellow LCEs to reflect on the present situation we are facing. “Let us work as one so that we will be able to heal as one,” he concluded.

Along with Mayor Magalong as the Resource Person is DILG Cordillera regional director Marlo Iringan where he was given the chance to lay down the office’s plans and initiatives in informing and supervising LGUs on the implementation of different directives.

Dir. Iringan also reiterated the four (4) main tasks the LGUs need to comply as mentioned in the national action plan framework against Covid-19. LGUs are to detect, isolate, treat, and reintegrate. He again appealed for the strict implementation of the ECQ rules saying that the virus only becomes a threat to the community once the infected individual is allowed to go out and mingle with other members of the community. Dir. Iringan asked to take the ECQ rules seriously even during the last week of its implementation.

Aside from the responsibilities of the LGUs, Dir. Iringan also highlighted the actions undertaken by the office. “Our primary role is to be the link between the local and the national government. We make sure that the efforts of LGUs are aligned and harmonized with that of the national government,” he added.

The DILG Cordillera activated its regional and provincial emergency operations center since March 19 which recorded more than 1,300 feedbacks and complaints from concerned citizens where all have been acted upon.

Based on the reports, the bulk of complaints during the first few weeks of the ECQ were mostly about checkpoints. However, for the past two to three weeks, a lot of issues being received by the office are related to the Social Amelioration Program (SAP) and distribution of relief operations. Dir. Iringan assured DILG Cordillera will continue to carry out its functions especially now that the country is faced with a phenomenal crisis. #Franzes Ivy Carasi

"Matino, Mahusay at Maaasahan"

Based on the memorandum circular 2020-062 issued by the Department of the Interior and Local Government (DILG), all local government units (LGUs) in Luzon are asked to implement strict home quarantine.

“We appeal to the public to please stay at home. By simply doing this, we are helping our frontliners and the government to fight COVID-19. Strict home quarantine shall be enforced by our LGUs in all households within their jurisdiction,” said DILG-CAR Dir. Marlo Iringan.

As Enhanced Community Quarantine (ECQ) is being implemented throughout Luzon, many are confused on the issuance of quarantine passes or whatever equivalent terms LGUs have used. Dir. Iringan clarified that it is up to the barangay officials to create a system on how to distribute these passes, provided that they should observe social or physical distancing.

“Movement must be regulated through the issuance of gate passes to designated individuals per household. Such movement shall only be limited to purchasing basic necessities, and provision for foods and essential health services.” Dir. Iringan added.

Meanwhile, in a memorandum issued by the Department of Agriculture (DA), the unhampered delivery of basic commodities is again highlighted. The DILG reiterates the provisions set forth by the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID), that the movement of food and essential goods will not be restricted.

“The Philippine National Police (PNP) has designated cargo lanes in checkpoints to expedite the entry of basic needs suppliers. Using a food pass for free, priority for entry to cargo lanes will be given to truckers,” explained Dir. Iringan.

Congruently, it is emphasized that all farming and fishing activities will continue to ensure sufficient food supply across the country. These activities include, but not limited to land preparation, planting, crop maintenance, harvesting, threshing drying, milling, sorting, packaging, and trading.

DA is also exempting all farmers and farm workers, fisher folks, and agribusiness personnel from doing home quarantine provided that they do not exhibit any one of the symptoms of COVID-19, the number of working persons will be limited or at minimum, and safety protocols are ensured, and physical distancing is practiced in the work place.

"Matino, Mahusay at Maaasahan"

Since the state of public health emergency has been declared in the country, all local government units (LGUs) in the Cordillera Administrative Region (CAR) are reported to be compliant with the orders from the national government.

In the situational report from the Cordillera regional office of the Department of the Interior and Local Government (DILG-CAR), all 77 local chief executives have been present in their respective area of responsibilities, and are fully informed of the updates regarding the 2019 Coronavirus Infectious Disease or COVID-19.

As of March 24, DILG-CAR reports that 100% of the LGUs are compliant with the Interim Minimum Critical Preparedness and Response Actions or the performance of their responsibilities as specified by the agency – this includes conducting of emergency meetings, mobilizing of Barangay Health Emergency Response Teams (BHERTs), alerting communities, and executing plans or policies in line with health and safety.
Also, all six (6) provinces continue to undertake measures to #FightCOVID19 such as issuance of advisory to LGUs, organization of networks for augmentation of needed resources, activation of their provincial emergency operations centers.

Meanwhile, the DILG-CAR reiterates the responsibilities of all LGUs to fully implement the Presidential directives in line with the Enhanced Community Quarantine (ECQ). DILG issued memorandum circular 2020-062 which highlights the general and specific guidelines for LGUs on the implementation of the ECQ. These are orders on the reactivation of the Local Disaster Risk Reduction Management Councils (LDRRMC), utilization of Quick Response Funds (QRFs), strict home quarantine, suspension of classes, work-from-home scheme, establishment of checkpoints, curfew, among many others. Failure of LGUs to comply or to align their actions and programs to the guidelines shall be dealt with accordingly.

DILG-CAR regional director Marlo Iringan appeals to the LGUs for their assistance, and the general public for their full cooperation to ensure the safety of everyone.

“LGUs are expected to be at the frontline in times of crisis. Your full participation in our fight to contain and combat the virus is absolutely vital given that our local government leaders are the ones familiar with the circumstances in their respective jurisdictions, the needs of their constituents, and the availability of resources to meet those needs.” said Dir. Iringan.

Although work-from-home scheme is being implemented by DILG-CAR, it has activated its regional emergency operations center with skeletal forces on duty to closely monitor LGUs. For important, urgent concerns, send a message to dilgcarcloud @ gmail.com . ##

"Matino, Mahusay at Maaasahan"
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